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Soul Gift Voucher - Rs.1000
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Soul Gift Voucher - Rs.1000
Rs. 1,000.00 (all inclusive)

DELIVERY & RETURN
Spend Rs. 750.00 to Free Shipping
Soul Signature Product
FEATURES
Wash Care
Disclaimer
SHIPPING & RETURNS
Baby wearing tutorials
Find the right baby carrier
Soul Signature Product

Handmade with love

Soft, breathable, natural fabrics

Comfortable, safe, ergonomic babywearing

Made by parents for parents

Wash Care

Your Soul product can be spot-cleaned as needed with a moist, soft cloth.

You may wash it by hand or machine (gentle cycle) using a baby-safe detergent free of optical brighteners.

Line dry in the shade to prevent colour loss and to preserve materials.

We recommend washing separately for the initial washes to avoid any possible colour transfer.

Disclaimer

Soul fabrics may show colour variations, loose threads, tiny slubs, snags, or unevenness characteristic of natural fibre textiles. These variations should in no way be considered flaws or defects as they do not affect the product's functionality. The fabric and its imperfections highlight its natural beauty and uniqueness.All images on this website are for representation purposes only. Please be aware that the final product in hand may have slight variations in colour and texture when compared to the product photo(s) in this listing.

SHIPPING & RETURNS

Orders are shipped within 1 to 2 business days. Expect delays during seasonal SALE times.

Delivery time is 5 to 7 business days and up to 14 days for some remote locations.

All Soulslings® Baby Carriers are eligible for a return/exchange within 10 days of delivery, no questions asked, 100% money back guarantee!

You may cancel your order if it has not yet been shipped out.All Soul products are eligible for replacement in the event of a manufacturing defect.

Read our complete Shipping & Returns Policy here.

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RETURN AND EXCHANGE POLICY

  • All Soulslings® Baby Carriers are eligible for a return/exchange within 10 days of delivery. After 10 days, customers can resell the carrier by listing it on the website as a ‘Relove’ product. Click here to resell your carrier.
  • Please do note that return/exchange shipping charges of 200 rupees will be applicable for returns & exchanges.
  • Products not eligible for return/exchange: Seconds Baby Carriers, Lumbar Support, Drool Pads, Soft Toys, Baby Shoes, Storage Bags, Tote Bags, Hoods and Gift Cards.
  • If you receive a defective/wrong product, it is eligible for exchange.
  • Refund to your source account will be processed in 5-7 business days, after the carrier is received at our facility  and inspected.
  • Reverse pick-up is subject to the availability of the service in your area pin-code. Our delivery partner will attempt pick-up twice, failing which, return shipment will be your responsibility.
  • Relove and Rescue products are not eligible for return.
  • COD charges, if applicable, is non-refundable. 

RETURN/EXCHANGE FAQs:

How can I cancel my order?

Placed an order by mistake? WhatsApp us 9148086007  right away to cancel it. If your package has not yet been shipped, we will be able to cancel it. If it has been shipped, our return policy applies.

  • I want to return my order, how do I go about it?
    We’re sorry to hear that! Here’s how we process returns:
    • You must raise a return request within 10 days of receiving your Soulslings® Baby Carrier.
    • Items must be packed in their original box and in their original condition, unwashed with the labels, instructional manual and dust bag intact.
    • Raise a return/exchange request by emailing us at hello@soulslings with “Return/Exchange order no. xxxxxx” as the subject.
    • Our team will schedule a pick-up in 3-5 days. Your refund will be processed after the product reaches our facility and is inspected.
    • Refunds to your source account are processed in 5-7 business days.

What about if I placed my order with COD?

  • For COD orders the refund will be processed to your source account in 5-7 business days after the product reaches our facility and is inspected.
  • Please note: The cash on delivery fee is not refundable and will not reflect in the refunded amount.
  • I have received wrong products/damaged products/products with manufacturing defects. What do I do?
    • Raise an exchange request within 24 hours of receiving your Soulslings® product by emailing us at hello@soulslings with “Exchange order no. xxxxxx” as the subject. You will have to send us:

1) Your Order ID

2) A photo/video of the product and the problem area, if applicable

3) A brief description of the issue

  • Our team will arrange a reverse pick up and send out a new fresh product
  • Please note: Items must be packed in their original box and in their original condition, unwashed with the labels,instructional manual and dust bag intact.

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      Soul Gift Voucher - Rs.1000

      Soul Gift Voucher - Rs.1000

      Rs. 1,000.00 (all inclusive)
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