Your Soul product can be spot-cleaned as needed with a moist, soft cloth.

You may wash it by hand or machine (gentle cycle) using a baby-safe detergent free of optical brighteners.

Line dry in the shade to prevent colour loss and to preserve materials.

We recommend washing separately for the initial washes to avoid any possible colour transfer.

Soul fabrics may show colour variations, loose threads, tiny slubs, snags, or unevenness characteristic of natural fibre textiles. These variations should in no way be considered flaws or defects as they do not affect the product's functionality. The fabric and its imperfections highlight its natural beauty and uniqueness.All images on this website are for representation purposes only. Please be aware that the final product in hand may have slight variations in colour and texture when compared to the product photo(s) in this listing.

Orders are shipped within 1 to 2 business days. Expect delays during seasonal SALE times.

Delivery time is 5 to 7 business days and up to 14 days for some remote locations.

All Soulslings® Baby Carriers are eligible for a return/exchange within 10 days of delivery, no questions asked, 100% money back guarantee!

You may cancel your order if it has not yet been shipped out.All Soul products are eligible for replacement in the event of a manufacturing defect.

Read our complete Shipping & Returns Policy here.