Soft Toy
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NO MORE PRODUCTS
SHIPPING POLICY
FREE SHIPPINGĀ
We offer free shipping across India for all prepaid orders with a cart value of Rs.750/- or higher.
For COD orders an additional COD fee is applicable.
24-48 HOUR DISPATCH
We dispatch orders within 48 hours**, Monday-Friday. Orders placed on Friday post 2 p.m, are dispatched on the following Monday or the next working day.
** Not applicable to custom/bulk product/SALE orders.
Ā 5-7 DAYS DELIVERY
Orders take 5-7 working days to reach all the metros and tier I cities, however, for some pin codes, it might take a little longer. In case of delays please WhatsApp usĀ 9148086007Ā
Ā EXPRESS SHIPPING
We offer express shipping to pin codes serviced by our delivery partner, chargeable on actuals.
Please share your pin code to calculate your express shipping cost.
Ā SHIPPING COSTS
For orders less than Rs.750, please share your pin code to calculate your shipping costĀ
ORDERĀ FULFILLMENT
Once you place an order on our website, you will receive an email confirmation, this indicates that your order has been registered in our system. If you do not receive an email within 24 hours, please write to us at hello@soulslings.com mentioning āConfirm my orderā in the subject line.
ORDER TRACKING
You will receive a tracking number from us in your inbox as soon as your order is shipped. Orders can be tracked in real-time via the link you will receive in your email inbox as well as on your registered WhatsApp number.Ā
Ā ORDER related FAQs:Ā
Please WhatsAppĀ 9148086007Ā us right away with your order number, product details, and updated shipping information. If your package has not yet been shipped, we will be happy to make the changes required. If your order has already left our facility, we may not be able to change any details.
Please WhatsAppĀ 9148086007Ā us right away with your order number, updated product details, and complete shipping information. If your package has not yet been shipped, we will be happy to make the changes required. If your order has already left our facility, you will need to place a new order for the updated items.
Placed an order by mistake? WhatsApp us 9148086007Ā Ā right away to cancel it. If your package has not yet been shipped, we will be able to cancel it. If it has been shipped, our return policy applies.
RETURN AND EXCHANGE POLICY
RETURN/EXCHANGE FAQs:
Placed an order by mistake? WhatsApp us 9148086007Ā Ā right away to cancel it. If your package has not yet been shipped, we will be able to cancel it. If it has been shipped, our return policy applies.
1) Your Order ID
2) A photo/video of the product and the problem area, if applicable
3) A brief description of the issue
